Bayside Basketball - FAQ
Bayside Basketball
Frequently Asked Questions
Answers to common questions about joining the club, your member account, training and game days, uniforms and the BasketballConnect app.
Browse the Questions
Choose a question to see the answer.
Joining & registration
How do I join the club?
New Players
Players who are new to Bayside Basketball can submit an expression of interest ahead of registrations opening for the upcoming season.
Further information can be found under the Play section at the top of the website.
Returning Players
Existing members are contacted approximately 4–6 weeks before the end of the current season to confirm their place for the next season. Due to high demand, returning players are given priority.
If you would like to help out, please refer to the Volunteer section.
Joining & registration
Can I register for two teams?
In some limited situations, players may be approved to participate in two teams (for example, U12 and U14). When this occurs, the following applies:
- The player’s primary age group takes priority if games or training overlap.
- If training sessions clash, alternative arrangements may be considered where appropriate.
Please email admin@baysidebasketball.com.au to discuss eligibility.
If approved, an additional registration fee will be applied by the Club Registrar.
Joining & registration
How are players selected for teams?
Our goal is to group players of similar ability across seasons and age groups. When players move into a new age division, Age Group Coordinators may recommend appropriate placements in consultation with parents.
Joining & registration
How do I apply for or redeem a Fair Play Voucher?
Bayside Basketball is an approved Fair Play provider. Eligible families can apply for a $200 voucher through the Queensland Government and redeem it during registration.
Joining & registration
How do I register with Basketball QLD?
All players must complete registration with Basketball Queensland through the BasketballConnect platform before participating.
Your account & messages
How to update my details?
Step 2 – Sign In
- Enter the email address used when registering with Bayside Basketball.
- Enter your password.
- Select Sign in.
Tip: If you don’t remember your password, select “Forgotten your password?” or “Sign in another way.” and follow the prompts.
Step 3 – Access “My Details”
Once signed in, you will be taken to your member dashboard.
This area contains:
- Tabs including Details, Inbox, and Protected Member Content (for coach and manager information).
Your account & messages
How to view protected content?
Step 1 – Go to the Login Page
Navigate to:
https://www.baysidebasketball.com.au/Login.aspx
https://www.baysidebasketball.com.au/Login.aspx
Step 2 – Enter Your Login Details
- Use the email address associated with your Bayside Basketball registration.
- Enter your password.
- Click Sign in.
Tip: Password recovery options are available if required.
Step 3 – Open the Member Dashboard
After logging in, you will arrive at your dashboard.
- Look for the Protected Member Content tab at the top.
Step 4 – View Member Resources
- Select the Protected Member Content tab.
- Access resources relevant to coaches and managers.
If you believe you should have access and cannot see this section, please contact the club.
Your account & messages
Why doesn't my partner get emails/messages from the club?
Ensure your partner’s email address and mobile number are listed in BasketballConnect as a parent or guardian contact. Club emails and SMS messages are sent only to contacts linked to the player’s registration.
Your account & messages
Who are my points of contact?
Club communication is primarily delivered via Timeout. Your main contacts are:
- Team Manager
- Coach
- Age Group Coordinator
Teams, training & games
Training
Training sessions are organised by team coaches. Additional development sessions may be offered. Players should wear suitable footwear and bring a basketball and water bottle.
Teams, training & games
Where do we practise and train?
Teams, training & games
Fixtures and results
Fixtures and results are available in the BasketballConnect app. Bayside Basketball does not control draws, which are scheduled by RedCity Basketball.
Teams, training & games
What Size Basketball?
Size 5
U8, U10 & U12
Size 6
Girls U14, U16 & U18
Size 6
Boys U14
Size 7
Boys U16 & U18
Teams, training & games
What side of the bench do I sit on?
When facing the court from the scorer’s bench:
- The home team sits to the left of the scorebench.
- The away team sits to the right of the scorebench.
The home team is listed first in BasketballConnect.
Uniforms
How do we know what colour uniform to wear?
Bayside vs Bayside
When two Bayside teams play each other, the second listed team is required to wear the alternate orange jersey.
See our Uniform FAQs for more details.
Uniforms
Club Uniform
Players are required to purchase and wear the official club shorts and reversible playing top. Please visit the Uniforms page for details.
BasketballConnect app & scoring
How do I see player stats in the BasketballConnect app?
- Open the app and select the player profile.
- Navigate to ‘My Profile’ then ‘My Full Profile’.
- Select the three-dot menu and choose ‘Statistics’.
- Ensure ‘Hide my name from public view’ is unchecked.
BasketballConnect app & scoring
How do I use the BasketballConnect App to manage my teams?
Coaches and team managers can manage their teams within the app by accessing the team profile to send messages, view fixtures, and track attendance.
BasketballConnect app & scoring
How do I use the BasketballConnect App to send messages/chat?
Open your team within the app and tap the chat icon to send messages to the group or individual members.
BasketballConnect app & scoring
How do I use BasketballConnect to view draws?
Visit our BasketballConnect page for guidance.
BasketballConnect app & scoring
How do I use the courtside scoring tablet?
Log in to the scoring tablet using your BasketballConnect credentials and follow the on-screen steps to score games, record fouls, and submit results.
Can’t find your answer?
Send us a message through our contact page, or email admin@baysidebasketball.com.au.
