Bayside Basketball - FAQ

Content

    How do I join the club?

    New Players
    Players who are new to Bayside Basketball can submit an expression of interest ahead of registrations opening for the upcoming season.

    Further information can be found under the Play section at the top of the website.

    Returning Players
    Existing members are contacted approximately 4–6 weeks before the end of the current season to confirm their place for the next season. Due to high demand, returning players are given priority.

    If you would like to help out, please refer to the Volunteer section.

    How to update my details?

    Step 1 – Visit the Login Page

    Open the following link in your browser:
    👉 Bayside Basketball Login


    Step 2 – Sign In

    • Enter the email address used when registering with Bayside Basketball.
    • Enter your password.
    • Select Sign in.

    💡 Tip: If you don’t remember your password, select “Forgotten your password?” or “Sign in another way.” and follow the prompts.


    Step 3 – Access “My Details”

    Once signed in, you will be taken to your member dashboard.

    This area contains:

    • Tabs including Details, Inbox, and Protected Member Content (for coach and manager information).

    How to view protected content?

    Step 1 – Go to the Login Page

    Navigate to:
    👉 https://www.baysidebasketball.com.au/Login.aspx


    Step 2 – Enter Your Login Details

    • Use the email address associated with your Bayside Basketball registration.
    • Enter your password.
    • Click Sign in.

    💡 Tip: Password recovery options are available if required.


    Step 3 – Open the Member Dashboard

    After logging in, you will arrive at your dashboard.

    • Look for the Protected Member Content tab at the top.

    Step 4 – View Member Resources

    1. Select the Protected Member Content tab.
    2. Access resources relevant to coaches and managers.

    If you believe you should have access and cannot see this section, please contact the club.

    Why doesn't my partner get emails/messages from the club?

    Ensure your partner’s email address and mobile number are listed in BasketballConnect as a parent or guardian contact. Club emails and SMS messages are sent only to contacts linked to the player’s registration.

    Can I register for two teams?

    In some limited situations, players may be approved to participate in two teams (for example, U12 and U14). When this occurs, the following applies:

    • The player’s primary age group takes priority if games or training overlap.
    • If training sessions clash, alternative arrangements may be considered where appropriate.

    Please email admin@baysidebasketball.com.au to discuss eligibility.

    If approved, an additional registration fee will be applied by the Club Registrar.

    How do we know what colour uniform to wear?

    Bayside vs Bayside
    When two Bayside teams play each other, the second listed team is required to wear the alternate orange jersey.

    Alternate Orange Jersey Primary Blue Jersey

    See our Uniform FAQs for more details.

    How are players selected for teams?

    Our goal is to group players of similar ability across seasons and age groups. When players move into a new age division, Age Group Coordinators may recommend appropriate placements in consultation with parents.

    How do I apply for or redeem a Fair Play Voucher?

    Bayside Basketball is an approved Fair Play provider. Eligible families can apply for a $200 voucher through the Queensland Government and redeem it during registration.

    Apply for a Fair Play Voucher

    Training

    Training sessions are organised by team coaches. Additional development sessions may be offered. Players should wear suitable footwear and bring a basketball and water bottle.

    Where do we practise and train?

    View venue details

    Training and game schedules

    Club Uniform

    Players are required to purchase and wear the official club shorts and reversible playing top. Please visit the Uniforms page for details.

    Who are my points of contact?

    Club communication is primarily delivered via Slack. Your main contacts are:

    1. Team Manager
    2. Coach
    3. Age Group Coordinator

    Fixtures and results

    Fixtures and results are available in the BasketballConnect app. Bayside Basketball does not control draws, which are scheduled by RedCity Basketball.

    What Size Basketball?

    Size 5: U8, U10 & U12
    Size 6: Girls U14, U16 & U18
    Size 6: Boys U14
    Size 7: Boys U16 & U18

    How do I register with Basketball QLD?

    All players must complete registration with Basketball Queensland through the BasketballConnect platform before participating.

    https://www.queensland.basketball/resources/basketball-connect

    How do I see player stats in the BasketballConnect app?

    1. Open the app and select the player profile.
    2. Navigate to ‘My Profile’ then ‘My Full Profile’.
    3. Select the three-dot menu and choose ‘Statistics’.
    4. Ensure ‘Hide my name from public view’ is unchecked.

    How do I use the BasketballConnect App to manage my teams?

    Coaches and team managers can manage their teams within the app by accessing the team profile to send messages, view fixtures, and track attendance.

    How do I use the BasketballConnect App to send messages/chat?

    Open your team within the app and tap the chat icon to send messages to the group or individual members.

    How do I use BasketballConnect to view draws?

    Visit our BasketballConnect page for guidance.

    How do I use the courtside scoring tablet?

    Log in to the scoring tablet using your BasketballConnect credentials and follow the on-screen steps to score games, record fouls, and submit results.

    BasketballConnect Scoring Tablet Guide

    Bayside Basketball Scorebench Guide

    What side of the bench do I sit on?

    When facing the court from the scorer’s bench:

    • The home team sits to the left of the scorebench.
    • The away team sits to the right of the scorebench.
    The home team is listed first in BasketballConnect.